IntimateToysUAE · Customer care
Privacy, handled with care.
To place and deliver an order we need your name, a reachable phone number, and a complete delivery address. We also keep the record of the order itself: the items, the amount, and the way it was paid.
Your details are used to confirm the order over WhatsApp, to arrange delivery with the courier, to answer anything you send us afterwards, and to keep the record needed for a return or a query. Nothing else.
Order records are kept only for as long as they are needed to handle the order, any return, and the related accounting. When that purpose ends, the record is deleted.
To have your details removed from our records, email lsdg125@gmail.com with the phone number or order number you used, and we will delete them. To correct an address or a phone number, message us before dispatch and we will update it.
The store keeps your basket and your light-or-dark theme choice in your own browser, so they are still there when you come back. That information stays on your device.
To understand which of our own pages are working, the store keeps a simple count of its own traffic. It is first-party: the numbers stay with us and are not shared with, or sold to, any advertising or analytics company.
If anything on this page is unclear, message our team on WhatsApp or open the contact page, and we will explain exactly how your information is handled for your order.