IntimateToysUAE · Customer care
Questions before you decide?
Our support team can help with materials, sizing, care, delivery, cash on delivery, and discreet packaging.
WhatsApp +86 159 7115 6472
Email lsdg125@gmail.com
WhatsApp is the fastest way to reach us, and it is also how cash-on-delivery orders are confirmed. Email suits anything longer, or anything you would rather write out than type into a message.
Ask us about materials, sizing, care and cleaning, delivery, or cash on delivery. We can also check stock, say whether an item suits what you have in mind, and look up the status of an order you have already placed.
Message us on WhatsApp with your order number. That is what lets us pull the order up, confirm the details, and quote the delivery charge for a basket below the free-delivery threshold. We confirm each order on WhatsApp before dispatching it.
If your question is about an order, keeping the order number to hand means we can answer on the first reply instead of asking you to look it up, which keeps the whole exchange short.
Messages are answered in the order they arrive, during UAE hours. If you have not heard back, send a follow-up on the same channel so everything stays in one thread.
